Ombudsman Insights Newsletter

Subscribe to Ombudsman Insights to keep up to date with the latest publications, identified systemic issues, insights and updates to help influence and improve public administration across South Australia. Ombudsman Insights is distributed to South Australian government departments, local councils, other authorities, and public officers.

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Additional guidance

Additional guidance and resources about what we do, how to build strong and effective processes and how to prevent or minimise misconduct or maladministration in public administration.

About Ombudsman SA - Information Sheet (PDF, 7.6 MB)
A print friendly information sheet about Ombudsman SA.

Complaints Form (PDF, 7.8 MB)
A print friendly form that can be used to lodge a complaint with Ombudsman SA.

Complaints Management Framework (PDF, 332.8 KB)
The key principles and concepts of an effective and efficient complaint management system.

Video resources