You can make a complaint, report or apply for a Freedom of Information external review online using the following online forms:
- Make a complaint
- Make a report (public officers and public authorities)
- Apply for a Freedom of Information external review
If you have a general enquiry, you can contact us using our contact us form.
For general enquiries, you can contact us by phone between 9.00am and 4.30pm, Monday to Friday (except public holidays).
Phone: (08) 7322 7020
Toll free: 1800 182 150 (outside metro SA only)
Our postal address is:
Ombudsman SA
Kaurna Country
PO Box 3651
RUNDLE MALL SA 5000
Ombudsman SA is located at Level 8, 95 Grenfell Street, Adelaide, South Australia, 5000, Kaurna Country.
Please call us on (08) 7322 7020 to make an appointment to visit us in person.
Our office hours are 9:00 AM to 4:30 PM, Monday to Friday (excl. public holidays).
Anyone wishing to contact our office, including to make a complaint about a South Australian government department or local council, should do so by using the make a complaint form. Public officers and authorities wishing to make a report can do so using the make a report form.
If, for any reason, you are unable to contact us by writing, or otherwise consider it necessary to make a complaint in person, please use our contact us form, or call us on (08) 7322 7020 to make an appointment to visit us in person.
Please note: We're unable to conduct unscheduled interviews or take new complaints in person between 12:00pm and 1:00pm. If you wish to meet with one of our officers, please attend outside of these times.
