Online

You can make a complaint, report or apply for a Freedom of Information external review online using the following online forms:

If you have a general enquiry, you can contact us using our contact us form.

Telephone

For general enquiries, you can contact us by telephone between 9.00am and 4.30pm, Monday to Friday (except public holidays).

Telephone: (08) 8226 8699

Toll free: 1800 182 150 (outside metro SA only)

Post

Our postal address is:

Ombudsman SA
Kaurna Country 
PO Box 3651
RUNDLE MALL SA  5000

In person

Ombudsman SA is located at Level 8, 95 Grenfell Street, Adelaide, South Australia, 5000, Kaurna Country.  Please call us on (08) 8226 8699 to make an appointment to visit us in person.

Anyone wishing to contact our office, including to make a complaint about a South Australian government department or local council, should do so by using the make a complaint form. Public officers and authorities wishing to make a report can do so using the make a report form.

If, for any reason, you are unable to contact us by writing, or otherwise consider it necessary to make a complaint in person, please use our contact us form, or call us on (08) 8226 8699 to make an appointment to visit us in person.