Read about issues we have investigated or our reasons for not investigating issues.

These decisions show the types of issues we deal with and what the Ombudsman expects of agencies, including recommendations for administrative improvement.

2021 decisions

2020 decisions

2019 decisions

2018 decisions

2017 decisions

2016 decisions

2015 decisions

2014 decisions

2013 decisions

2012 decisions

2011 decisions

2010 decisions