This website is run by Ombudsman SA.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Reporting problems

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements contact our office.

Request different formats

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille contact our office.

We'll consider your request and get back to you.

How we test this website

We’re constantly working to make this website accessible and usable as possible.

Accessibility auditing

Supported by Vision Australia and Squiz, we're working to achieve Web Content Accessibility Guidelines (WCAG) 2.0 Level AA at a minimum (with many of our components also meeting WCAG 2.1 AA standard).

For the current status, see the accessibility commitment page on the Department for Premier and Cabinet's Website Design System website.

Other methods we've used to identify and resolve issues include:

Publishing content

Before publishing content, we also review suggestions from automated tools to improve:

  • accessibility
  • readability grade level (designed to show how difficult our content is to understand)
  • the average time it takes to read our content.