Contact us/Feedback

General enquiries

Telephone: (08) 8226 8699
Toll free: 1800 182 150 (outside metro SA only)
Facsimile: (08) 8226 8602
Please address ALL correspondence to the postal address
Address:  Level 5,  91 King William Street, Adelaide SA 5000
Postal address:  PO Box 3651 Rundle Mall SA 5000

Complaints can be made in writing, by phone, or by using our online complaint form. We encourage you to check to see if your issue is within the Ombudsman’s jurisdiction before you lodge your complaint.

If you require assistance

Non-English speaking people can receive assistance from the Translating and Interpreter Service (TIS) on 131 450.

If you are deaf, or have a hearing or speech impairment the National Relay Service  is available and can be contacted on 133 677 (TTY/voice calls) or 1300 555 727 (Speak & Listen) .

Office hours

The Ombudsman SA’s office hours are: 9 am to 5 pm Monday to Friday (except public holidays).


We are determined to keep improving the way we perform our responsibilities, and your feedback will help us do that.  If you have a suggestion, idea, or would like to compliment one of our staff, let us know your thoughts. Also if you have any questions, comments or suggestions about this site or any information contained in this site, please email us at: