Ombudsman SA will be closed from Monday 26 December 2022, and will re-open on Tuesday 3 January 2022.

Directions and guidelines

These directions and guidelines outline the reporting requirements for South Australian public officers and authorities to report misconduct and maladministration to the Ombudsman.

Find out more about the directions and guidelines



We can look into complaints about:

State government

Including government departments (eg. Department for Correctional Services, Department for Child Protection) and state authorities (eg. Housing SA, Public Trustee)

Local government

Local councils and their elected members

Return to work

Breaches of the service standards and other administrative acts of Return to Work corporation and self-insured agencies


We can also help with: