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The Association of Information Access Commissioners issue joint statement.

AIAC bi-annual meeting held in Sydney, 29–30 April 2026.

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The Ombudsman is an independent officer who handles complaints about government

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Directions and Guidelines

Are you a Public Officer? The Ombudsman’s directions and guidelines outline your reporting requirements.

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Freedom of Information

We review decisions made by state and local government under the FOI Act.

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Public Interest Disclosures

You can disclose public interest information to the Ombudsman.

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Misconduct and Maladministration

If you have an allegation of misconduct or maladministration, you can report it to us.

Report an allegation
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We can look into complaints about

State government

Including government departments (eg. Department for Correctional Services, Department for Child Protection) and state authorities (eg. Housing SA, Public Trustee)

Local government

Local councils and their elected members

Return to work

Breaches of the service standards and other administrative acts of Return to Work corporation and self-insured agencies

Quick links

I want to make a complaint

If you are not a public officer, you can make a complaint about an administrative act, misconduct or maladministration.

I want to make a report

Public officers and public authorities are expected to report misconduct and maladministration to us.

I need to make a complaint – who can help?

Find other authorities that may be able to help with your complaint.

Videos about Ombudsman SA

Freedom of information (FOI) external review (1:20)

Apply for an FOI external review

Ombudsman SA for First Nations people (3:25)

Information for First Nations people

Making a complaint (1:10)

Make a complaint
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Illustration of a First Nations person sitting cross-legged, surrounded by dotted patterns and Indigenous artwork on a blue background.

We are committed to fostering respect, inclusion and reconciliation.

Ombudsman SA acknowledges and respects Aboriginal people as the traditional custodians of the land that is now South Australia.

We pay our respects to Elders past, present and emerging and recognise their continuing connection to Country, culture, heritage and community.

Information for First Nations people