COVID-19 update:

20 July 2021 update

Our office is currently closed to the public due to the COVID-19 pandemic.

Anyone wishing to contact our office, including to make a complaint about a South Australian government department or local council, should do so by using the web form or by emailing us at ombudsman@ombudsman.sa.gov.au.

We encourage you to contact us via our web form or email. If you are unable to contact us by writing for any reason please call us on (08) 8226 8699.

We apologise for any inconvenience caused and assure you that your complaint is important to us.



We can look into complaints about:

State government

Including government departments (eg. Department for Correctional Services, Department for Child Protection) and state authorities (eg. Housing SA, Public Trustee)

Local government

Local councils and their elected members

Return to work

Breaches of the service standards and other administrative acts of Return to Work corporation and self-insured agencies


We can also help with: