Eg Centrelink, Child Support Agency, Australian Taxation Office
Unfortunately Ombudsman SA is unable to investigate complaints about this issue.
The Commonwealth Ombudsman investigates complaints about the administrative actions of Commonwealth government departments and agencies.
The Commonwealth Ombudsman has special responsibilities for complaints relating to the Australian Defence Force, Australian Federal Police, Freedom of Information, Immigration and the Postal Industry.
Inspector-General of Taxation
The Office of Inspector-General of Taxation & Taxation Ombudsman (IGTO) is an independent statutory agency that seeks to improve taxation administration and help you with complaints about the administrative actions of the Australian Taxation Office (ATO) and Tax Practitioners Board (TPB).