Commonwealth Government agency

Eg Centrelink, Child Support Agency, Australian Taxation Office

Unfortunately Ombudsman SA is unable to investigate complaints about this issue.

The Commonwealth Ombudsman investigates complaints about the administrative actions of Commonwealth government departments and agencies.

The Commonwealth Ombudsman has special responsibilities for complaints relating to the Australian Defence Force, Australian Federal Police, Freedom of Information, Immigration and the Postal Industry.

Contact details:
www.ombudsman.gov.au
1300 362 072

Inspector-General of Taxation

The Office of Inspector-General of Taxation & Taxation Ombudsman (IGTO) is an independent statutory agency that seeks to improve taxation administration and help you with complaints about the administrative actions of the Australian Taxation Office (ATO) and Tax Practitioners Board (TPB).

Contact details:
https://igt.gov.au
1300 44 88 29