A banking, insurance or superannuation matter

Unfortunately Ombudsman SA is unable to investigate complaints about this issue.

Australian Financial Complaints Authority

The Australian Financial Complaints Authority is a dispute resolution scheme for financial services.

It considers complaints about:
• Credit;
• Finance;
• Loans;
• Insurance;
• Banking deposits and payments;
• Investments; and
• Financial advice and superannuation.

Contact details:
www.afca.org.au
1800 931 678

Australian Securities and Investments Commission (ASIC)

ASIC can take action where a company or individual has not complied with laws that relate to companies, financial markets and financial services in Australia.

ASIC can investigate scams involving financial products as well as share market misconduct.

Contact details:
www.asic.gov.au
1300 300 630