The Ombudsman is obliged to report annually to Parliament on his/her activities. This comprehensive report is a significant feature of the Ombudsman's accountability to Parliament. The report is substantial and so an index to the report, through Acrobat Reader is provided.

The 2008/09 Annual Report is stored in Portable Document Format (PDF) to allow quicker access and facilitate your search of the document. The following links represent each chapter of the report.

The 2008/2009 Annual Report

A review of the year's work
Freedom of Information
Government Departments
Local Government
Other Authorities
The Ombudsman Office
Appendix

Previous Annual Reports

The 2007/2008 Annual Report

Introduction
The Ombudsman Office
Review of the year's work
Freedom of Information
Government Departments
Local Government
Other Authorities
Appendix Part One
Appendix Part Two

The 2006/2007 Annual Report

Contents
Introduction
The Ombudsman Office
Review of the year's work
Freedom of Information
Government Departments
Local Government
Other Authorities
Appendix Part One
Appendix Part Two Statistics Complaints Completed Outcome

The 2005/2006 Annual Report

Contents
Introduction
Ombudsman Office
Conciliation
Reports
Freedom of Information
Government Departments
Local Government
Other Authorities
Public Hospitals and Health Services
Office Professionalism
Justice Access Referral Program
Appendix
Appendix D Freedom of Information
Appendix D Government Departments
Appendix D Local Government
Appendix D Other Authorities
Appendix D Public Hospitals and Health Services

The 2004/2005 Annual Report

Cover
Contents
Introduction to the Report
The Ombudsman Office
Conciliation
Freedom of Information
Government Departments
Local Government
Other Authorities
Public Hospitals
Activities in Regional Areas
Office Professionalism
Appendix
Appendix D Freedom of Information
Appendix D Government Departments
Appendix D Local Government
Appendix D Other Authorities
Appendix D Public Hospitals and Health Services

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