Complaints can be made in writing, by phone, or by using our online complaint form. We encourage you to check to see if your issue is within the Ombudsman’s jurisdiction before you lodge your complaint.
Telephone: (08) 8226 8699
Toll free: 1800 182 150 (outside metro SA only)
Facsimile: (08) 8226 8602
Please address ALL correspondence to the postal address
Address: Level 9, 55 Currie Street, Adelaide SA 5000
Postal address: PO Box 3651 Rundle Mall SA 5000
If you require assistance
Non-English speaking people can receive assistance from the Translating and Interpreter Service (TIS) on 131 450.
If you are deaf, or have a hearing or speech impairment the National Relay Service is available and can be contacted on 133 677 (TTY/voice calls) or 1300 555 727 (Speak & Listen) .
The Ombudsman SA’s office hours are: 9 am to 5 pm Monday to Friday (except public holidays).
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